provision for people with complex needs

People with complex needs are mainly defined by their high level of care needs. More often than not these people require 24-hour nursing care, as well as regular input from a multidisciplinary team of specialists including consultants, physiotherapists, GPs, occupational therapists, dieticians, nutritionists, specialist wheelchair services, regular postural assessments and special seating engineers.

Given the complex nature of their needs and the high dependency on nursing care, the provision of quality care services for people with complex needs is carried out via a specialised care environment (mainly care homes and nursing homes), where professional nursing care is available around the clock and care services are tailored to meet the individual needs and preferences of the service users.