Marketing Plan & Sales Strategy (MS Word or equivalent)

1.) Operant conditioning; 2.) Observational  learning.

In your discussion post, share which approach you would use to train  your team in using the new software.  Be sure to use EITHER operant  conditioning OR observational learning.  In general (just a few  sentences), describe what your training would be like based on the  approach.  Why do you think that approach will successfully teach your  team to use the new software?